Chat support
Our chat support services enabled businesses to produce real-time, personalized assistance to their website visitors and online customers. With live chat becoming an increasingly popular communication channel, we help you utilize this medium to enhance customer engagement. Our agents are skilled in providing prompt and accurate responses, resolving queries, and offering product/service recommendations. They undergo rigorous trainings to acquire a complete understanding of your brand, products and services.
We employ a flawless chat software that allows multiple chats simultaneously, leading to efficient handling of queries and reduced customer wait times.
Expert Support
Frequently Asked Questions
We have a friendly customer service team standing by to help you. You can contact us by emailing support@creativaindia.in or by clicking the chat icon in the bottom right corner of this page. We strive to respond quickly and give you the support you require.
Our customer support team operates from Monday to Saturday, 10:00 AM to 6:00 PM Rest assured, we strive to answer your queries as quickly as possible during these hours. If you reach out to us outside of these hours, we will respond to your request on the following business day.
We sincerely apologise for any technical issues you may be having. Please try deleting the cookies and cache from your browser first. If the problem still exists, it would be beneficial if you could give us further information, such as the precise error message or procedures to reproduce the issue. Our technical support staff will look into the problem right away and offer you a resolution.
We understand the importance of timely assistance. Our goal is to respond to your inquiries within 24 hours. However, please note that during peak times or weekends, response times may be slightly longer. Rest assured, we are committed to addressing your concerns as promptly as possible.